FAQ - Sellers

1. How do I message my Sellers?

1. Click on either the Sellers tab.
2. You will be able to sell each Seller's email within the table.

2. Why would I disable a Seller?

You might disable a Seller if they’re inactive, their customer base no longer matches your strategy, or their business values don’t align with your Brand.

3. Can I re-enable a Seller after disabling them?

Yes — simply select the Seller and change their status back to Active.

4. Do Sellers see when I disable them?

No — disabling a Seller only affects their ability to add your products; it doesn’t send them a notification.

5. Does disabling remove their past sales data?

No — historical sales and listing data are retained on the backend for future reporting and analytics.

6. Can I manage multiple Sellers at once?

Yes — use the checkboxes and the Edit Status dropdown to update multiple Sellers in one step.

7. What’s the difference between the Status tabs and the Status filter?

• Tabs let you quickly view all Active or all Disabled Sellers.
• The Status filter gives you more flexibility — for example, you can combine it with Business Type or First Listed to drill into a specific group.

8. How can the First Listed filter help me?

The First Listed filter shows when a Seller first added your products. This can help you:

• Identify new partners.
• Spot long-term Sellers.
• Review if a Seller is still actively doing business or may need follow-up.

9. What happens if a Seller removes all of my products?

They remain Active unless you manually disable them. Sellers must have added at least one product previously to ever be Active. If all products are removed, they’ll still appear as Active with a Product Count of 0. Only current listings are shown in the Seller table, but historical product data is retained on the backend for analytics.

10. If I disable a Seller, are they still in my Seller table?

Yes. Disabled Sellers remain visible in your Seller table under the Disabled tab and the All tab.

11. Can I preview how my products look in a Seller’s storefront?

Yes — click View Store from their Profile tab to see their live storefront.