How do I fulfill an order?
NOTE: ShopDot currently does not support Partially Cancelled orders which means you need to fulfill the entire order or cancel the entire order. We DO support Partial Fulfillment, as long as the entire order is eventually fulfilled.
When a customer places an order, you will receive an email notification and the order details will be displayed in the Orders tab.
- The order will automatically flow to your eCommerce store to follow the regular fulfillment process.
The tracking number must be included in eCommerce store in order for the product to be marked as Fulfilled within ShopDot. Customers will receive an email notification when an order has been fulfilled.