Business Terms
Here you will define your standard business policies for sellers.
Commission
Default Commission Percentage is the commission rate paid to sellers for each product.
- If the Default Commission is 20% and a product sells for $50, the seller will earn $10 (20% of $50) from that sale.
NOTE: This default commission percentage can be modified on the product level in the Products tab
Inventory Rules
Available Inventory Percentage
- Available Inventory % is the percentage of total inventory to make available on ShopDot. This helps manage your stock level across all sales channels
- If you have 100 units of a product in stock and set the Available Inventory % to 60%, then 60 units will be made available for sale for ShopDot sellers, while the remaining inventory can be reserved for your other sales channels.
Available Inventory Safety Stock
- Choose a minimum stock level to avoid overselling. The number must be above 0,
- If you have 100 units of a product and set the Safety Stock to 10, only 90 units will be available on ShopDot , with 10 units held to help prevent overselling.
Shipping Policies
| Ship From Location | Enter the address where you ship products from | required |
| Flat Shipping Rate | This is the fixed shipping cost customers will pay per order, | required |
| Days to Ship | Order Processing Time in business days. This input will be applied across all of your products | required |
Update : Days to Ship was previously called Days to Fulfill and allowed you to enter a range. It has now been updated to a single numeric value.
Returns and Refunds
| Return Eligibility | Choose how to handle returns and refunds for your products | required |
| Return Shipping Responsibility | Indicate who will cover the return shipping costs | required |
Samples
Sellers can request from brands to showcase at their pet care service business, tradeshows, etc. They’re a great way to introduce your products to their customers and clients, build trust with pet professionals, and help drive future sales.
| Sample Availability | Do you offer product samples? | required |
| Contact for Sample Request | Enter your email— this is how sellers will contact you to request samples. Sellers will contact you directly through your email and not through the ShopDot platform | required |